Refund Policy

1. 30-day money-back guarantee

Bahayas is operated by Yamkela Mbuthuma. If you are not satisfied with your membership, you can request a full refund within 30 days of your order date. This applies to your first payment and to any renewal payment, counted from the date of that payment.

2. How to request a refund

• Refunds are processed by our payment provider and Merchant of Record, Paddle. Visit paddle.net and enter the email address or order reference from your receipt.
• You can also contact us through our contact page and we will help arrange it with Paddle.
• Refunds are returned to the original payment method. Your bank or card issuer may take a few business days to reflect the credit.

3. Cancelling your membership

You can cancel at any time from your account page. Cancelling stops future renewals; your access continues until the end of the period you have already paid for. Cancelling on its own does not create a refund — request one as described above if you would like your most recent payment returned.

4. Additional information

Paddle's own Refund Policy also applies to orders placed through our checkout. Where local consumer law gives you stronger rights, those rights are not affected by this policy.